how to:

sign up & register

1. Using your mouse, navigate to the top right-hand corner of the screen.
2. Click on the ‘Login/Register’ button and continue to the next screen.
3. On the box that appears, click on ‘Not shopped with us before?’.
4. Under the ‘New Customer’ heading on the left-hand side of the following page, enter your email address into the box and click ‘Register’.
5. Enter your details in the fields that appear on the next page.
6. Once you are happy that the details you have provided are correct, click the ‘create account’ button at the bottom of the page.
7. You are now registered to shop with Gemporia.

how to:


1. On the top left of every jewellery browsing page, you’ll see a button labelled ‘Filter’. Click it to open the filter menu.
2. Here you’ll see categories you can pick from to narrow your search.
3. These included ‘Gemstone’, ‘Lead Colour’, ‘Price Range’ and ‘Metal Type’.
4. Click each of the categories you’d like to refine and choose an option from the drop-down menu that appears.
5. The ‘Price Range’ option will reveal two slider circles so you can set your price range. Once decided, click ‘Update’.
6. If you want to reset your search at any point, click the ‘Clear Filters’ text.

how to:

Sort Your Results

1. On the top right of every jewellery browsing page, you’ll see a button labelled ‘Sort By’. You can use this to organise your search results by specific parameters. Click this to open the drop-down menu.
2. ‘Price Low To High’ and ‘Price High To Low’ will show your results with the most affordable items first with increasing prices as you move through the page, or with the most expensive pieces first with prices decreasing as you move down the page.
3. You can also sort by relevance, age (since the item first became available), and by feedback rating too.

how to:

CHANGE Currency & Language

1. If you wish to change the currency or location, navigate to the flag icon in the top right-hand corner of the screen, to the right of the search bar.
In the smaller box that appears, use the drop-down menu to select your shipping destination, choose your preferred currency and pick the language you would like the website to be displayed in.
2. Once you have made your selections, click ‘Continue’ and everything on the website will be displayed as requested.
3. Click your preferred choice, and the page will rearrange your search results for you.

how to:

Add to Your Basket

1. Once you’ve chosen the item that you would like to purchase, select the ‘Add To Basket’ button displayed next to the item.
2. If you are buying something with a variation, you will need to select your choice before you can proceed. This appears as a drop-down menu.
3. If you have finished shopping, you can then click the button again, which will now read ‘Proceed To Checkout’.
5. Your basket is in the top right of your screen. This gives you the option to continue shopping or check out. Clicking on the basket opens a side panel.

how to:


1. If you are watching one of our channels on the website, then you will see several pieces underneath the video feed that you can add to your basket.
2. The only difference you may see on this page is that certain items are labelled as ‘Pre-Order’. If you see a design being previewed on TV and would immediately like to reserve a piece, you can click ‘Add To Basket’ to do so.
3. Check out your order as usual to complete your purchase. You can, of course, add items from the website and from our live TV page to the same basket and pay all in one go. For additonal information visit our how our auctions work page

how to:

successfully checkout

1. Following the above steps will bring you to the checkout page.
2. From here you can change quantities, move items to your wishlist to buy at a later date, or remove items altogether. When you’re happy, click ‘Checkout’ in the bottom right of the page.
3. On the checkout page, check that your delivery and billing addresses are correct and select your payment method. On the right-hand side of this page, you can choose your delivery option too (standard or premium), and apply a discount code or gift voucher code if you have one. There is also a tick box if you would like a gift receipt.

how to:

paying for your items

1. You can select a saved card, click ‘Pay Securely’ and complete your order.
2. If you choose to pay with PayPal, you will be taken to the PayPal payment page. Follow the instructions to complete your order, after which you will be returned to the our website.
3. To add a new card, by clicking ‘Pay Securely Now’ to be taken to the card details screen. Once you have entered your card detials, click ‘Pay Now’.
A confirmation screen will appear with the details of your order once you have paid. We will also email order confirmation. Now all you need to do is look forward to when your beautiful items arrive.